FAQs

There is no question too big or too small for our veterinary team. Below are some answers to our most common questions.

Frequently Asked Questions

Veterinary ultrasound is a medical imaging technique that uses high-frequency sound waves to create real-time images of the internal structures of animals. It is commonly used for diagnostic purposes in veterinary medicine.

Ultrasound works by sending high-frequency sound waves into the body, and the echoes of these waves bouncing off internal structures are used to create an image. Different tissues reflect sound waves differently, allowing veterinarians to visualize organs and structures.

Yes, veterinary ultrasound is considered safe for animals. It does not involve ionizing radiation, making it a non-invasive and low-risk imaging technique.

Payment in full is expected at the time services are provided or upon discharge of your pet. We accept payment by cash, check, Visa, MasterCard, Discover, and American Express.

We have flexible, 0% APR payment plan options through Cherry. Industry leading approval rates and no hard credit check. Apply here.

We also offer CareCredit as a convenient financing option for pet medical bills. They offer an easy application process that will give you results in minutes.

We will provide a good-faith estimate of the cost of our services before treating your pet. However, unforeseen circumstances may arise that impact your final bill.

We will always discuss our written estimate with all clients before they leave our facility, and require a deposit based on our estimate before any further treatment.

Yes, please call ahead to book an appointment to ensure we have room in our schedule to see your pet.

If your pet needs emergency care during our regular business hours, please contact us right away.

Book Your Next Appointment

If you need to cancel or reschedule an appointment, please let us know as soon as possible so that we can offer the space in our schedule to other clients.

Our team is equipped to take care of the needs of cats and dogs in Sacramento, and its surrounding areas.

You can purchase all the medications and specialty food your pet needs from our in-house pharmacy.

You are financially responsible for the initial examination fee and any diagnostics or treatment that you consent to for your pet’s treatment. This payment is due at the time of service.

For further hospitalization, diagnostics, or surgery, a deposit is required upfront with payment due in full when your pet is discharged.

We’re happy to help you fill out pet insurance forms for your pet’s visit.